ASSISTENZA
SISTEMISTICA
E NETWORKING
ASSISTENZA
SISTEMISTICA
E NETWORKING
![Image link](https://idatagroup.com/wp-content/uploads/2024/02/logoIdataGroup.png)
IDATA GROUP offre un servizio di assistenza flessibile e scalabile sulle principali piattaforme, dall’attività di progettazione, installazione, messa in produzione, gestione, supporto e formazione . Le attività sono fornite on site e da remoto.
![Image link](https://idatagroup.com/wp-content/uploads/2024/02/icoServizio-02.png)
Alcuni Ambienti
![](https://idatagroup.com/wp-content/uploads/2024/02/logoSql-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/logoMySql-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/logoMicrosoft-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/logoMacOs-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/logoOracle-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/vmWare.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/logoLinux-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/logoUnix-1.jpg)
![Image link](https://idatagroup.com/wp-content/uploads/2024/02/logoIdataGroup.png)
Fornisce inoltre
- STORAGE
- BACK UP
- BUSINESS CONTINUITY
- DISASTER RECOVERY
- NETWORKING
- VIRTUALIZZAZIONI
![Image link](https://idatagroup.com/wp-content/uploads/2024/02/img01-800x483-1.jpg)
Assistenza Remota
L’efficienza, la qualità e le tempistiche del servizio sono garantite da un sistema di TICKETING via web attraverso il quale il cliente può segnalare le problematiche e verificare lo stato di avanzamento delle risoluzioni. Il sistema permette, inoltre, di mantenere la tracciabilità di tutti i ticket. –monitoring H24 con SLA definiti, interventi di analisi criticità e troubleshooting – collegamenti remoti diretti e sicuri via VPN sui sistemi dei clienti.
![Image link](https://idatagroup.com/wp-content/uploads/2024/02/img02-800x483-1.jpg)
Assistenza OnSite
I nostri tecnici garantiscono visite on-site programmate ed interventi di emergenza secondo tempistiche concordate contratti di assistenza.
Case Studies
![](https://idatagroup.com/wp-content/uploads/2024/02/techart.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/wowlab.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/armandoTesta_001.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/avip-400x226-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/aigroup-400x226-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/vodafone.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/h3g.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/seatPagineGialle.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/satiz-400x226-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/lombardini22_001-400x226-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/telecomItaliaLab-400x226-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/fila_001-400x226-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/museodellaMontagna-400x226-1-1.jpg)
![](https://idatagroup.com/wp-content/uploads/2024/02/turchiaTimAvea-400x226-1.jpg)